The digital transformation of society and its impact on the customer experience in the tourism sector

Conference Paper
All-Russian Scientific Conference «Strategies of Sustainable Development: Social, Law and External-economic Aspects»
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Published in:
All-Russian Scientific Conference «Strategies of Sustainable Development: Social, Law and External-economic Aspects»
Authors:
Elena V. Maksimova 1 , Sergei A. Kokotov 1 , Iulianna A. Anisimova 1
Work direction:
Социально-экономические процессы в обществе
Received: 3 April 2026

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Article accesses:
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1 Russian State University of Tourism and Service
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