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Evaluation of the efficiency and quality of banking services in the banking sector of the financial system of the region (on the example of the Krasnodar region)

Proceeding
All-Russian scientific and practical conference with international participation «Law, Economics and Management»
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Published in:
All-Russian scientific and practical conference with international participation «Law, Economics and Management»
Author:
Nikita V. Starkov 1
Work direction:
Общие вопросы экономических наук
Pages:
61-65
Received: 20 June 2021

Rating:
Article accesses:
1329
Published in:
РИНЦ
1 Kuban State University
For citation:
Starkov N. V. (2021). Evaluation of the efficiency and quality of banking services in the banking sector of the financial system of the region (on the example of the Krasnodar region). Law, Economics and Management, 61-65. Чебоксары: PH "Sreda".

Abstract

In this article, the author analyzes the efficiency and quality of services provided by regional banks of the Krasnodar Territory. The volume of lending to individuals and legal entities, the volume of deposits of individuals and legal entities to the accounts of banks in the Krasnodar Territory are analyzed. In addition, the author identified the most popular services of regional banks in the Krasnodar Territory, as well as factors that directly affect the efficiency and quality of regional banking services.

References

  1. 1. Белоглазова Г.Н. Банковское дело. Организация деятельности коммерческого банка / Г.Н. Белоглазова. – М.: Юрайт, 2016. – 545 с.
  2. 2. Официальный сайт Информационного банковского портала Банки.ру [Электронный ресурс]. – Режим доступа: http://www.banki.ru/ (дата обращения: 20.06.2021).
  3. 3. Официальный сайт ЦБ РФ [Электронный ресурс]. – Режим доступа: http://www.cbr.ru (дата Обращения: 20.06.2021).
  4. 4. Батракова Л.Г. Экономико-статистический анализ кредитных операций коммерческого банка / Л.Г. Батракова. – М.: Логос, 2018. – 216 с.
  5. 5. Васильев М.В. Правила оказания услуг / М.В. Васильев. – М.: МФПА, 2019. – 155 с.
  6. 6. Вешкин Ю.Г. Экономический анализ деятельности коммерческого банка / Ю.Г. Вешкин. – М.: Инфра-М, 2016. – 432 с.

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