En
Register Log in

List of publications on a keyword: «Service»

  • Development of Multifunctional Centres of State and Municipal Services Providing

    Proceeding
    Law, Economics and Management
    Authors:
    Oksana E. Ivanova, Viktoriia Z. Markova
    Work direction:
    Общие вопросы экономических наук
    Abstract:
    Multifunctional centers in the last decade have become an integral part of modern cities that operate on the principle of "one window" and significantly increase the convenience of receiving public and municipal services by the population and organizations. The article substantiates the role of multifunctional centers for the provision of state and municipal services in the subjects of the Russian Federation, considers the dynamics of the provision of MFC services
    Keywords:
    information technology, public administration, state and municipal services, multifunctional centers, the principle of "one window", electronic services
    Go 

  • Методика использования социальных сервисов в обучении РКИ иностранных студентов бакалавриата по направлению подготовки «Педагогическое образование»

    Proceeding
    Pedagogy, Psychology, Society
    Authors:
    Vitalii E. Mineev-Li, Artem K. Kollegov
    Work direction:
    Филология в системе образования
    Abstract:
    This article is about the features of using social services in the process of teaching Russian as a foreign language to undergraduate students who are studying in the field of "Pedagogical education". The authors analyze in detail the difficulties faced by both foreign students studying RCTS and teachers of RCTS. The authors also demonstrate the range of possible applications of various social services that can be used in the process of teaching foreign students in the field of "Teacher education".
    Keywords:
    efficiency, teacher education, foreign student, RCT, bachelor's degree, social services, optimal learning model
    Go 

  • Mediation as a Way of Safe Conflict Resolution

    Proceeding
    Psychologically Safe Educational Environment: Design Problems and Development Prospects
    Authors:
    Olga A. Vasina, Kseniya S. Shalaginova
    Work direction:
    Creating a psychologically comfortable and safe educational environment: technologies, diagnostics, practice, expertise
    Abstract:
    Conflicts that are often faced not only by students, but also by all participants of an educational institution (teachers, parents, administration) pose a threat and a sufficiently serious risk to a psychologically comfortable and safe educational environment. To minimize the negative consequences of conflicts and resolve them with the most constructive outcome, school mediation services are created, which, through certain rules and technologies, contribute to resolving the differences of conflict participants. The article examines the activities of school mediation services.
    Keywords:
    conflict, mediation, parties to the conflict, school reconciliation services, mediator
    Go 

  • Use of Cloud Digital Techology for Monitoring of Psychological Situation Within the Region's Educational Environment

    Proceeding
    Psychologically Safe Educational Environment: Design Problems and Development Prospects
    Authors:
    Iaroslav A. Aleinik, Vladislav M. Vasilev, Liubov F. Blynskaia
    Work direction:
    Creating a psychologically comfortable and safe educational environment: technologies, diagnostics, practice, expertise
    Abstract:
    The present article is devoted to practical realization of the project on monitoring of psychological situation of educational environment (preschool and high-school) within the realization of the pilot project in Veliky Novgorod with the use of cloud solutions and 1C software.
    Keywords:
    digital transformation, psychodiagnosis, monitoring of psychological charts of educational environment, FSES passport, cloud service, analytics of psychological environment
    Go 

  • Some Features of the Implementation of Information and Psychological Security in the Digital Environment in the Educational Services Market

    Proceeding
    Psychologically Safe Educational Environment: Design Problems and Development Prospects
    Author:
    Elena M. Deeva
    Work direction:
    Creating a psychologically comfortable and safe educational environment: technologies, diagnostics, practice, expertise
    Abstract:
    Currently Big data refers to a key economic and information resource necessary for the transformation of the digital economy and the competitiveness of educational organizations. The analysis of scientific literature shows that there is no unified approach to the concept of Big data in the market of educational services. The development of Big data technology in the educational services market is relevant. The article discusses the evolution of approaches to the concept of Big data, prospects and factors of development and sources of data acquisition. Great attention is paid to the problem of creating information and psychological security in the market of educational services.
    Keywords:
    educational services, digital economy, Big Data technologies, information and psychological security
    Go 

  • Online Communication in the System «Form Teacher – Student», «Form Teacher – Parent»: Socio-Pedagocical Analysis

    Proceeding
    Psychologically Safe Educational Environment: Design Problems and Development Prospects
    Author:
    Artur A. Vorontsov
    Work direction:
    Modern socio-psychological aspects of risk in the educational environment
    Abstract:
    In the modern practice of form teachers, the need for use means of electronic interaction is increasingly arising. However, the use of such means within the framework of everyday practice is fraught with a number of difficulties that arise due to changes in the characteristics of the realization of social needs, which is reflected in the very interaction within society, which takes place in the conditions of technical characteristics arising from the creation of technological solutions to social needs.
    Keywords:
    Internet services, form teacher, online communication
    Go 

  • Network Competence as an Element of Digital Literacy of the Modern Generation

    Proceeding
    Psychologically Safe Educational Environment: Design Problems and Development Prospects
    Author:
    Anastasiia P. Egunova
    Work direction:
    Personal health and security in the modern educational system
    Abstract:
    The article examines network competence as the most important link in digital literacy of the modern generation in the process of educational activity in the course of project activities using network services.
    Keywords:
    digital literacy, digital competence, network competence, network technologies, network services
    Go 

  • Razvitie dopolnitel'nogo obrazovaniia detei v munitsipal'noi sisteme obrazovaniia

    Book Chapter
    Theoretical and practical aspects of pedagogy
    Author:
    Aleksandr S. Shpak
    Work direction:
    Глава I. Современные тенденции развития образования
    Abstract:
    The problem of ensuring the coverage of high-quality additional educational programs for children in the municipal education system is being actualized. Based on the results obtained, a model for solving the problems of providing additional education to children is proposed on the example of the Vladivostok city district.
    Keywords:
    additional education for children, municipal system of additional education, coverage of children, additional educational programs, additional education services, model of problem solving
    Go 

  • Dispute resolution through mediation in the constituent entities of the Russian Federation

    Proceeding
    Law, Economics and Management
    Authors:
    Dmitrii I. Nikitenko, Svetlana V. Kobylinskaia
    Work direction:
    Гражданское и семейное право
    Abstract:
    In this article, based on statistical data, we will follow the development of mediation in various subjects. Let us consider what institutions were created, measures taken by the state to facilitate the modernization of the mediation procedure, and also compare how the mediator realizes its activities in various regions of the Russian Federation.
    Keywords:
    mediation, mediation services, principles of mediation, mediator activity, subjects of the Russian Federation
    Go 

  • Classification and Features of Banking Services Strategies Promotion

    Book Chapter
    Culture. Science. Education: Current Issues
    Authors:
    Ekaterina V. Pisareva, Elena I. Shevchenko
    Work direction:
    Глава 2. Наука
    Abstract:
    In order to retain loyal customers and attract prospective ones, commercial banks need to effectively build a corporate strategy that is aimed at studying customers’ needs. The main channels for promoting the services of a commercial bank are described. The authors of the article come to the conclusion that in conditions of increasing competition, credit organizations are moving away from traditional methods of customer service and increasingly resorting to the use of new remote sales channels.
    Keywords:
    strategy, marketing, bank strategy, commercial bank, banking services promotion, communication strategy
    Go 

  • Network Interaction Within the "Service" Concept of Educational Institutions (On the Example of the Tomsk Region)

    Research Article
    Development of education No 2 (8)
    Author:
    Kseniya M. Chumakina
    Work direction:
    Theoretical and Applied Education Research
    Abstract:
    The author emphasizes that ongoing global changes in society, new directions of sociocultural development have led to the necessity of making changes in requirements of the quality of education on every level. It is noted that these new requirements imply not only pupils’ subject knowledge development but also their metasubject and personal competence formation. Educational institutions faced difficulties while establishing educational process in accordance with the introduced state directions. The author comes to the conclusion that in search of the solution, educational institutions started to form networks and communities that let integrate both resources and abilities to succeed in fulfilling of the tasks given by the government. The concept of a “service state” is considered; principles of service activities of educational institutions are defined; client focus of educational institutions is reviewed; the main provisions of the network interaction of educational institutions are presented; regulatory acts, projects in which the network interaction in the field of education is fixed are analyzed; an independent assessment of the quality of education is given; educational institutions that occupy leading places in the opinion of service consumers about network interaction, taking into account the focus on the need of direct service consumers are considered. In the course of the study, the following methods were used: analysis and synthesis, comparison, interviewing. The result of the study was a network interaction project taking into account the focus on service by the Humanitarian Lyceum in Tomsk and Tomsk State University.
    Keywords:
    educational services, “service” concept, “service” state, client focus of educational institutions, network interaction
    Go 

  • Study of Peculiar Features of Russian Public Service Announcements

    Research Article
    Development of education No 2 (8)
    Authors:
    Nikita V. Savelyev, Galina V. Sorokoumova
    Work direction:
    Practice
    Abstract:
    The article deals with the formation of modern public service announcement in Russia, its features in comparison with foreign ones. The author outlines that there are certain psychological methods used in Russian public service announcements. They are related to the traditions of society, the Russian mentality, the level of cultural development of the target audience, etc. The relationship between the ad performance and the psychological methods of influence that it uses, in particular, resorting to the effect of social conformity is examined in the article. Research methods. The study aimed at clarifying the attitude of the population to various types and forms of public service announcement is described. Research objectives are to determine which types of public service announcements attract the most attention, to define which public service announcements are more memorable, to clarify what feelings are caused by the most memorable public service announcements, to state the degree of influence of public service announcements on the behavior of individuals in specific situations. The survey was conducted using a open-ended questions. The results of the research. The most memorable public service announcement is the one that is addressed directly to the person and their good physical condition. Less attention is drawn to public service announcements designed to engage in a particular public activity. It is concluded that public service announcements can be classified by destination, by ways how it affects the audience, by the scale of distribution, by the type of implementation, etc. The methods of influence that are used in Russian public service announcements must be studied in detail and effectively applied to achieve the main and general goal of all public service announcements – the acquisition of positive behaviors by society.
    Keywords:
    questionnaire, emotions, public service announcement, psychological methods of impact, ad performance, social conformism
    Go 

  • Interaction of the labor market and the market of educational resources in the conditions of Informatization of education

    Proceeding
    Digit: A Teacher's Helper
    Author:
    Aleksandr V. Kochemazov
    Work direction:
    Формирование понимания значимости развития цифровых навыков и цифровых образовательных технологий
    Abstract:
    The modern Russian economy is developing and becoming more digital. And a large role in its development is played and will be played by highly qualified personnel who must be competitive in the labor market. The market of educational resources should be prepared and reformatted in the direction of Informatization of education, which brings not only great opportunities, but also problems that can be solved in the interaction of two markets: the labor market and the market of educational resources. The article considers their interaction.
    Keywords:
    labor market, educational services market, educational resources market, digital education, digitalization of the educational process, electronic educational content
    Go 

  • Information and propaganda work as one of the forms of service discipline maintenance in educational organizations of the Ministry of internal Affairs of Russia

    Proceeding
    Pedagogical and sociological aspects of education
    Authors:
    Aleksandr V. Nikishkin, Igor V. Stepanov, Viktoriia V. Chepel
    Work direction:
    Содержание и технологии профессионального образования
    Abstract:
    The article discusses advocacy in the bodies of internal Affairs, namely in Saint-Petersburg University of MIA of Russia as an important component of education of future employees. Special attention is paid to the formation of professionally significant qualities of the person through instilling the necessary skills of public speaking and oratory
    Keywords:
    education, training, service discipline, advocacy, Petersburg University of the Ministry of internal Affairs of Russia, internal affairs bodies, performance
    Go 

  • The main aspects of educational work and psychological prevention of violations of official discipline in St. Petersburg Suvorov military school of the Ministry of internal Affairs of Russia

    Proceeding
    Pedagogical and sociological aspects of education
    Authors:
    Aleksandr V. Nikishkin, Igor V. Stepanov, Ekaterina D. Alita
    Work direction:
    Содержание и технологии профессионального образования
    Abstract:
    He article deals with educational work, held in St. Petersburg Suvorov school of the Ministry of internal Affairs of Russia. The methods, tasks and goals of education facing management and teaching staff, aimed at on the formation of a comprehensively professionally developed personality, a worthy employee of the Ministry of internal Affairs of the Russian Federation Confederations.
    Keywords:
    education system, educational work, service discipline, psychological prevention, psychological support, best practices, planning system, disciplinary articles of association
    Go 

  • Mechanism of Educational Services Quality Management on the Basis of Innovative Implementations

    Research Article
    Development of education No 4 (6)
    Authors:
    Anait S. Basyuk, Rodion V. Antipenko
    Work direction:
    Education system in Russia
    Abstract:
    The article raises the question of improving the quality of educational services of a higher educational institution through innovative implementations, since it is the quality of education that forms the high level of competitiveness of a university, and therefore, there is a need to create a mechanism for educational services quality management. To create this mechanism, the main subjects, objects and functions of market relations in the field of educational services were identified, and the most optimal types of innovations for institutions of higher professional education were considered. The aim of the study is to determine the essence of quality management of educational services of a modern university on the basis of innovative implementations. During the study the following methods were used: theoretical, analysis, comparison. The result: the developed model allowed us to identify the most complex areas of the quality management mechanism development. Based on this, a five-block model of the cycle of harmonizing the quality of educational services with the task of implementing innovations was developed, which will contribute to the creation of a single set of educational services and the goals of innovative potential development. Conclusion: considering the results obtained, evaluative combinations of the university’s efficiency and effectiveness indicators were identified for determining the direction of innovative development, which allow us to characterize the level of the university development and, in accordance with it, introduce the optimal type of innovations that will contribute to the successful development of the institution of higher education.
    Keywords:
    innovative activity, quality, quality of education, educational services, university, innovations
    Go 

  • Objective necessity to update Russian education system

    Book Chapter
    Education and science: current trends
    Author:
    Polina I. Fedotova
    Work direction:
    Парадигмы современного образования
    Abstract:
    The author considers the problem of the urgent need to upgrade the education system in terms of improving the quality of services, material and technical base and graduates' competitiveness.
    Keywords:
    human capital, education, educational service, social reproduction, renewal
    Go 

  • Sovershenstvovanie strategicheskogo upravleniia seti magazinov stroimaterialov posredstvom prognozirovaniia biznes-protsessov s pomoshch'iu klassicheskikh modelei vremennykh riadov

    Proceeding
    Relevant issues of management, economics and economic security
    Authors:
    Natalia P. Orlianskaia, Iurii S. Ivashchuk, Larisa V. Medvedskaia
    Work direction:
    Анализ и прогнозирование основных тенденций современной экономики на макро-, мезо- и микроуровне
    Abstract:
    В статье рассматривается приложение методики интеллектуального анализа методами моделирования классических временных рядов с использованием СУБД и компьютерная реализация к прогнозированию бизнес-процессов деятельности сети строительных магазинов.
    Keywords:
    Go 

  • Foreign experience of development of digital educational technologies

    Proceeding
    Current trends in the development of education system
    Authors:
    Elena M. Avlasovich, Marina V. Vasiukova
    Work direction:
    Современные технологии в образовании
    Abstract:
    Рассмотрены основные этапы расширения образовательной среды на основе зарубежного опыта, показаны не только преимущества цифровизации образования, введения открытых онлайн-курсов (МООК), но и основные проблемы, учесть которые полезно и в российской практике освоения новых технологий обучения.
    Keywords:
    educational services, digital education technologies, mass open online courses (mooc), distance education, digital competence
    Go 

  • Pedagogical accompaniment of preschoolers with visual impairment in innovative institutional conditions

    Research Article
    Development of education No 2 (4)
    Authors:
    Iuliia I. Demura, Elena V. Zamashnyuk
    Work direction:
    Education system in Russia
    Abstract:
    In the article modern view on the problem of pedagogical accompaniment is discovered; features of children accompaniment in new innovative institutional conditions such as «Accompaniment of children with LDO and their families» are illustrated; prerequisites of their appearance are argumented; targets and goals contributing satisfaction of special educational needs of this contingent are formulated.
    Keywords:
    accompaniment, pedagogical accompaniment, support, innovative institutional conditions, preschoolers with visual impairment, special educational needs, early help service, accompaniment centre, LDO child and his family
    Go 

  • Corruption crimes in modern Russia: causes and conditions

    Article in Collection
    Economics and management: realias and prospects No 2
    Authors:
    Aleksandr V. Nikishkin, Igor V. Stepanov, Artiom A. Nalimov
    Work direction:
    Логистика, экономическая безопасность
    Abstract:
    The authors consider the question of the nature of criminal attacks of corruption orientation. Considers legal aspects and objects of corrupt interests. Various forms of corruption in the system of state power of the Russian Federation are distinguished
    Keywords:
    professional quality, corruption, public service, Executive branch, economic factors, legal aspects, protectionism
    Go 

  • Otsenivanie kachestva v dopolnitel'nom obrazovanii detei

    Book Chapter
    Quality assessment in additional education of children
    Author:
    Larisa G. Loginova
    Work direction:
    Авторская монография
    Abstract:
    The book is devoted to the actual, but little developed problem - the evaluation of quality in the additional education of children. The author's position of understanding this activity is presented, which is a logical continuation of the book «The quality of additional education of children. Management», published in 2012. The book is addressed, first of all, to the current leaders of organizations of additional education of children, who begin to master management skills, managers and specialists who manage in this area, employees of methodological and resource centers, institutes of advanced training and professional retraining, quality assessment centers, as well as employees and teachers involved in quality assessment processes and wholeheartedly dedicated to their work, a wide range of readers interested in the problems of assessing-operation in education.
    Keywords:
    educational service, quality, independent assessment, self-assessment, additional education of children, object of assessment, subjects of assessment, quality description, quality definition, quality assessment, assessment, quality assurance, processes, use value, quality management, organizational norms, standard, requirements, humanitarian expertise, measurement, monitoring, diagnostics, audit, information resource, teacher of additional education of children, organization of additional education of children
    Go 

  • Problems of development professional competence graduate of bachelor in direction 38.03.04 «State and municipal management»

    Research Article
    Development of education No 1 (3)
    Author:
    Kirill V. Parfenov
    Work direction:
    Russian education system
    Abstract:
    The article deals with the problems associated with the independent development of higher education institutions of professional competence in the direction of training 38.03.04 «State and municipal management» in the absence of professional standards for civil servants. For the solution of this problem it is offered to use the qualification requirements established by methodical materials of Ministry of labor of Russia.
    Keywords:
    professional competence, public administration, qualification criteria, state and municipal service, Federal State Educational Standards
    Go 

  • CLOUD SERVICES AS PHENOMENON AT THE JOINT OF ECONOMIC THEORIES

    Article in Collection
    Economics and management: realias and prospects No 2
    Author:
    Konstantin V. Maksimov
    Work direction:
    Математические методы и информационные технологии в экономике
    Abstract:
    This article discusses the use of cloud services in the context of well-known economic theories. A comparative analysis of definitions of outsourcing and cloud services based on national standards is given. Formed tasks to assess the effectiveness of the use of cloud services in the enterprise.
    Keywords:
    cloud services, transaction costs, competitive advantages, waves of innovation
    Go 

  • The features of the principles of educational services lending

    Research Article
    Development of education No 1 (1)
    Authors:
    Tatyana V. Belianchikova, Evgenij N. Levashov
    Work direction:
    Educational policy
    Abstract:
    The article deals with the basic principles of lending in relation to the market of educational services. The characteristic of the specific features of the principles of lending of the main and accompanying loans provided by commercial banks to borrowers for their studying in higher educational institutions is given. The directions of financing and support of students of various social groups from the state, including guarantees and subsidies are studied by the author. The system of contracts concluded at various stages of the credit process in the field of education is highlighted.
    Keywords:
    educational services, loans, commercial banks, security, guarantee, subsidies, credit principles, creditworthiness
    Go